counsellor

288, Bhatakhuri, Gangapada, Janla Bhubaneswar-752054, Odisha.

Responsibilities and Duties:

Counsel students/parents inquiring about the course details
Convert queries into sales and maintain a record of all conversions.
Gaining knowledge about all the programs & courses of the school.
Work towards achieving the target/goal set by the management.
Working well with marketing and support team in achieving company goals.
Handling Call/Chat requests from users and answering their queries.
Persuasive, Believer, Smart Worker, Good looking and Pleasing Personality.
Fluent Communication, MS - Excel, MS-Office, Letter Drafting etc
Should have good knowledge about board curriculum and competitive exam.
Should possess good customer service skills and willingness to assist students and parents with any queries they might have during the phone conversations.
Queries into sales and maintain a record of all conversions.

Counsellor